Nurse telephone triage service is an RN-owned company committed to provide high quality telephone triage health advice to patients and caregivers. Our service allows physicians and healthcare providers to have an enhanced quality of life with their own families. This in turn will also allow the physicians to be more productive with their own patients in the office setting. The physicians can be assured that their patients are cared for in the after hours times, using the same standards that they are accustomed to in their own practices. We strive to be an extension of the office, to work with the physicians, and to provide continuity of excellent care.The Nurse Telephone Triage Service blog is for health care professionals who are interested in or work in telehealth or telephone triage. In it, you will find facts and ideas on how to manage the difficult caller, the legalities of triage and what the nurse's responsibilities are, the latest trends in healthcare, how to recognize a true emergency when you cannot visualize the patient, and some examples of triaging complicated calls and what the outcomes are.