Ambulance crews everyday are faced with the challenge of getting patients in and out of vehicles quickly and safely, without putting themselves at risk. This project aimed to improve safety for healthcare workers and patients.The East Midlands Ambulance Service (EMAS) provides emergency and urgent care, patient transport, call handling and clinical triage services for 4.6 million people across the six counties of Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.The East Midlands Ambulance Service NHS Trust partnered Loughborough’s Healthcare Ergonomics and Patient Safety Research Unit (HESPU) to carry out a year-long study to ensure a well-informed strategy for future procurement. Anna Jones worked closely on a Research Assistant Industrial Secondment (RAIS) with the Ambulance Service to evaluate the equipment of five manufacturers from Europe and America. In testing and evaluating the equipment they identified physical factors affecting its use such as linoleum flooring, high kerbs, narrow doorways and stairs. These factors were incorporated into task simulations carried out in the HEPSU laboratory.